We are looking for Kzekh & Russian speakers to work as Client Relations Managers in Kazakhstan!
About the Company
With over 5,000,000 clients since it was founded in 2009, the company has grown to a large and well established international investment firm and has become a true industry leader. It is currently built of more than 600 professionals with long-year experience in the financial industry. Their extensive experience combined with support for well over 30 languages, makes of it the broker of choice for traders of all levels, anywhere. They have the expertise and the resources to help everybody realize their investment goals, like only a big broker can.
The role
We are looking for a passionate, energetic and self-motivated professional to join our Client Relations team and provide high quality of client service to clients. This is a great opportunity to be part of a faced-paced and dynamic environment with learning and growing opportunities.
What will you do?
The main responsibilities of the position include:
Develop and maintain excellent relationships with prospective and existing clients
Responsible for activating new client leads and following up with potential clients
Deal with clients’ inquiries via live chat, email and telephone
Handle client inquiries via email and telephone and ensure that high level service is provided
Perform personal clientele analysis and taking actions as required
Promote available products and services to clients
Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients
Ensure compliance with the company’s legal guidelines and compliance procedures
Provide suggestions on system enhancements
Act in the best interest of the company at all times, and cooperate with the rest of the Client Relations team in order to perform business development
Contribute to the team effort by achieving targeted results
Cooperate effectively with other departments as necessary
Candidate profile
Degree in a business-related field
Client handling experience in the financial services sector is a definite plus
Fluent Kazakh and Russian speaker with excellent oral and written skills in English
Ability to multitask and maintain a high-level of organization
Outstanding communication and interpersonal skills
Excellent computer literacy
Valid work permit required
Employer offers
Attractive remuneration package
Private health insurance
Intellectually stimulating work environment
Continuous personal development and international training opportunities
Multilingual Jobs Worldwide
We are a leading multilingual recruitment specialist agency, with businesses from all over the world, connecting talent from Germany, France, Netherlands, Belgium, Italy, Spain, and more.
Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. We have offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We have helped over 3000 people find their dream job with our 300+ partners in over 30 countries.
